PRIVACY POLICY
NITROSERV
This privacy policy aims to help you understand how your personal data is collected, processed, and stored by NITROSERV.
The list below reproduces the different sections of this privacy policy, you can click directly on the titles below to access a specific section of this privacy policy.
1- Data Controller / Contact
2- When is your personal data collected?
3- Personal data processing carried out by NITROSERV
4- Recipients of personal data
5- How will your personal data be hosted?
6- Duration of personal data processing
7- Exercise of legal rights
1- Data Controller and the DPO/ Contact
This privacy policy aims to help you understand how your personal data is collected, processed, and stored by NITROSERV (hereinafter "NITROSERV", "we", "our", and "us"), the data controller within the meaning of European regulations on the protection of personal data, NITROSERV SAS company with a capital of 27,200 euros, registered with the Trade and Companies Register of NITROSERV under number 899615876, whose head office is located at 545 Avenue de l'Europe, 38330 Montbonnot-Saint-Martin.
NITROSERV can be reached via the following contact methods:
By contacting us via customer service at https://manager.nitroserv.com/support
By contacting us via [email protected]
By sending us mail at 545 Avenue de l'Europe, 38330 Montbonnot-Saint-Martin
You can also contact our DPO at the same details.
2- When is your personal data collected?
We receive and process a number of information, which may include personal data concerning you when you access and use our site in various ways:
When you directly provide us with your personal data by filling out a registration or contact form provided for this purpose on our site
When you link your account on the site to an account opened on a third-party site or social network, within the limits permitted by the privacy settings you have defined on this third-party site or social network.
Via our server log files and via our tracking tools and technologies such as "cookies" present on our site, we track your activity and how you use our site.
For more information on the cookies we use, please refer to our cookie policy by clicking on this link http://nitroserv.com/cookies.
3- Personal data processing carried out by NITROSERV
We collect the following data: Name, first name, email, IP address
4- Recipients of personal data
As the data controller, we will be the primary recipients of your personal data. Your data will be specifically processed by the following personnel within NITROSERV: video support platform for business
We may also be required to share your personal data with third parties in the following situations:
Your personal data may be transmitted to our technical partners, including our host, allowing us to provide access to the Site in compliance with the contractual conditions signed between each technical partner and not deviating from the conditions of this privacy policy.
Your personal data may be transmitted to our commercial partners so that they can send you commercial offers, if you have expressly consented to such a transfer of your personal data.
We mainly share your data with Stripe. Your personal data may be communicated, if necessary, to law enforcement authorities (upon judicial requisition) or to any person legally authorized to receive this information (upon a judge's order).
5- How will your personal data be hosted?
We ensure that personal data is adequately and appropriately secured and have taken the necessary precautions to preserve and ensure that our subcontractors preserve the security and confidentiality of the data, and in particular to prevent them from being distorted, damaged, or communicated to unauthorized persons.
Your data is hosted on our servers.
All personal data collected is hosted in Europe or in countries recognized by the European Commission as having adequate protection of personal data.
6- Duration of personal data processing
Any personal data will be destroyed immediately upon the deletion of the user's account.
Your personal data will also be destroyed if you have not logged into your user account for a period of more than six (6) months.
They will then be archived on separate databases to meet our legal obligations for a period not exceeding five (5) years from their archiving.
7- Exercise of legal rights
In accordance with European regulations on the protection of personal data, you have the following rights:
A right of access allowing you at any time to know whether or not your personal data is being processed by our services and when it is, to have access to said personal data and the information required by law concerning the processing of this data,
A right to rectification allowing you to request that any inaccuracies concerning your personal data be corrected as soon as possible,
A right to erasure, allowing you to request as soon as possible that your personal data be erased, provided that this erasure request meets the conditions required by applicable law,
A right to restriction of processing of your personal data, provided that this restriction request meets the conditions required by applicable law,
A right to data portability allowing you to receive your personal data in a structured, commonly used, and machine-readable format, or to request that this personal data be transmitted to another data controller, provided that this portability request meets the conditions required by applicable law,
A right to object to the processing of your personal data for reasons related to your particular situation, provided that this objection meets the conditions required by applicable law,
The right to withdraw at any time the specific consent given to the collection of your personal data, particularly when the processing of your personal data is for commercial prospecting purposes,
The right to define directives concerning the conservation, erasure, and communication of your personal data after your death.
These rights can be exercised by contacting us directly at the following email address: [email protected] or by using the following contact form: https://manager.nitroserv.com/support/new. Regarding the withdrawal of your consent for commercial prospecting purposes, an unsubscribe link will also be provided in any commercial solicitation directly addressed to you.
Complaints regarding the use of your personal data may also be addressed to the National Commission for Computing and Liberties, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX